T&C's

The following terms and conditions (these “Terms of Use” or “Terms”), governs your use and access to and use of our Platform, including any content, functionality and services offered on or through our website www.RPtradersMarketplace.com mobile application, COMPANY (the “Platform”) owned and operated by Repotraders Ltd. (“COMPANY” “we” “us” “our”). For the purpose of these Terms of Use, wherever the context so requires “You”, “Your”, or “User” shall mean any natural or legal person

Please read the Terms of Use carefully before you start to use the Platform. By using the Platform, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy. If you do not want to agree to these Terms of Use or the Privacy Policy, you must not access or use the Platform.

1. Use of Our Services

(RPTradersmarket / Repotraders Ltd) Ltd enables transactions between participant Merchant dealing in various products (“Services”). The customers (“Customer(s)”) can choose and place orders (“Orders”) from variety of products listed and offered for sale by various Merchant (“Merchant/s”), on the Platform.

(RPTradersmarket / Repotraders Ltd) does not make any representation or warranty as to the item-specifics (such as legal title, creditworthiness, identity, etc.) of any of the Merchant. You are advised to independently verify the bona fides of any particular Merchant that you choose to deal with on the Platform and use your best judgment in that behalf. All Merchant offers and third party offers are subject to respective party terms and conditions. (RPTradersmarket / Repotraders Ltd) Ltd takes no responsibility for such offers.

(RPTradersmarket / Repotraders Ltd) neither make any representation or warranty as to specifics (such as quality, value, salability, etc.) of the products or services proposed to be sold or offered to be sold or purchased on the Platform nor does implicitly or explicitly support or endorse the sale or purchase of any products or services on the Platform. (RPTradersmarket / Repotraders Ltd) accepts no liability for any errors or omissions, whether on behalf of itself or third parties.

(RPTradersmarket / Repotraders Ltd) is not responsible for any non-performance or breach of any contract entered into between Customers and Merchant on the Platform. (RPTradersmarket / Repotraders Ltd) cannot and does not guarantee that the concerned Customers and/or Merchant will perform any transaction concluded on the Platform. (RPTradersmarket / Repotraders Ltd) is not responsible for unsatisfactory or non-performance of services or damages or delays as a result of products which are out of stock, unavailable or back ordered.

(RPTradersmarket / Repotraders Ltd) assumes the role of facilitator and does not at any point of time during any transaction between Customer and Merchant on the Platform come into or take possession of any of the products or services offered by Merchant. At no time shall (RPTradersmarket / Repotraders Ltd) hold any right, title or interest over the products, nor shall (RPTradersmarket / Repotraders Ltd) have any obligations or liabilities in respect of such contract entered into between Customer and Merchant.

(RPTradersmarket / Repotraders Ltd) is only providing a platform for communication, and it is agreed that the contract for sale of any of the products or services shall be a strictly bipartite contract between the Merchant and the Customer. In case of complaints from the Customer pertaining to food efficacy, quality, or any other such issues, (RPTradersmarket / Repotraders Ltd) shall notify the same to Merchant and shall also redirect the Customer to the consumer call center of the Merchant. The Merchant shall be liable for redressing Customer complaints. In the event you raise any complaint on any Merchant accessed using our Platform, we shall assist you to the best of our abilities by providing relevant information to you, such as details of the Merchant and the specific Order to which the complaint relates, to enable satisfactory resolution of the complaint.

2. Modification or Changes to the Terms of Use

We are continually changing and improving the Platform. We reserve the right in our sole discretion to modify it, to add or remove features or functionalities or to suspend or terminate any part or all of the Platform with or without notice to you. We may also modify or amend these Terms or incorporated documents to reflect changes in the law, changes to the Platform, Fees (defined below) or any other aspect of the relationship between (RPTradersmarket / Repotraders Ltd) and You. You should look at the Terms regularly.

If we make changes to these Terms, or any other document incorporated by reference here, we will post the changes to the Terms of Use pages of our Platform, send you a message or otherwise attempt to notify you. Amendments are effective no sooner than thirty (30) days after we post them on the Platform for existing Customer(s) and immediately for all the new Customer(s) joining and accepting the terms after and on the day these amendments are posted, unless we notify You otherwise. If You do not agree to the Terms, including as changed or modified, We will be sorry to see you go, but Your only recourse is to stop using or accessing the Platform.

As long as you comply with these Terms of Use, (RPTradersmarket / Repotraders Ltd) grants you a personal, non-exclusive, non-transferable, limited privilege to access, enter, and use the Platform

3. Account Registration, and Other Customer Representations and Warranties

To access Our services, You will need to validly register for an account and to become a Customer with verified phone and email. As indicated above, by doing so, You represent and warrant that you are over the age of eighteen (18) and are capable of entering into legally binding agreements in the relevant jurisdiction(s).

To create a Customer account, You must create a password-protected account (“Account”). You may register for an Account using Your email and creating a password. You agree to provide accurate, current and complete information during the Account registration process and at all other times when You use the Platform, and to continually update information sufficient to keep it accurate, current and complete. You and You alone are responsible for safeguarding your COMPANY Account password and You are solely responsible for all activity that occurs on or through your Account and that You will immediately inform COMPANY of any suspected unauthorized use. COMPANY is not liable or otherwise responsible for any loss or damage that any party claims is caused in whole or part by unauthorized use of Your Account. Notwithstanding the foregoing, You may, however, be liable or responsible to COMPANY or third parties due to unauthorized use of Your Account.

4. Order Booking

  • The Platform allows you to buy products, and subject to the terms and conditions set out herein, provide the Services to you.
  • (RPTradersmarket / Repotraders Ltd) do not own, sell, resell on its own and/or do not control the Merchant or the related services provided in connection thereof. You understand that any order that you place shall be subject to the terms and conditions set out in these Terms of Use including, but not limited to, product availability and delivery location serviceability.
  • As a general rule, all food orders placed on the Platform are treated as confirmed, subject to Merchant’s acceptance of the order.
  • All payments made against the purchases/services on the Platform by you can be in multiple currency that is accepted in your jurisdiction and respective taxation in your jurisdiction will be applicable. The Platform will not facilitate transactions with respect to any other form of currency with respect to the purchases made on Platform. You can pay by (i) credit card or debit card or net banking; (ii) credit or debit card or cash at the time of delivery. You understand, accept and agree that the payment facility provided by (RPTradersmarket / Repotraders Ltd) is neither a banking nor financial service but is merely a facilitator providing an electronic, automated online electronic payment, receiving payment on delivery, collection and remittance facility for the transactions on the Platform using the existing authorized banking infrastructure and credit card payment gateway networks. Further, by providing payment facility, (RPTradersmarket / Repotraders Ltd) is neither acting as trustees nor acting in a fiduciary capacity with respect to the transaction or the transaction price.
  • You acknowledge and agree that we act as the Merchant’s payment agent for the limited purpose of accepting payments from you on behalf of the Merchant. Upon your payment of amounts to us, which are due to the Merchant, your payment obligation to the Merchant for such amounts is completed, and we are responsible for remitting such amounts, to the Merchant.
  • In connection with your order, you will be asked to provide customary billing information such as name, billing address and credit card information either to us or our third party payment processor. You agree to pay us for the order placed by you on the Platform, in accordance with these Terms, using of the methods described above. You hereby authorize the collection of such amounts by charging the credit card provided as part of requesting the booking, either directly by us or indirectly, via a third party online payment processor or by one of the payment methods described on the Platform. If you are directed to our third-party payment processor, you may be subject to terms and conditions governing use of that third party’s service and that third party’s personal information collection practices. Please review such terms and conditions and privacy policy before using the Services. Once your booking transaction is complete you will receive a confirmation email summarizing your confirmed booking.
  • The final tax bill will be issued by the Merchant to the Customer along with the order and (RPTradersmarket / Repotraders Ltd) is merely collecting the payment on behalf of such Merchant. All applicable taxes and levies, the rates thereof and the manner of applicability of such taxes on the bill are being charged and determined by the Merchant. (RPTradersmarket / Repotraders Ltd) holds no responsibility for the legal correctness/validity of the levy of such taxes. The sole responsibility for any legal issue arising on the taxes shall reside with the Merchant.
  • The prices reflected on the Platform, including packaging or handling charges, are determined solely by the Merchant and are listed based on Merchant’s information. Very rarely, prices may change at the time of placing order due to Merchant changing the menu price without due intimation and such change of price are at the sole discretion of the Merchant attributing to various factors beyond control.


5. Rights and Obligations of COMPANY

  • (RPTradersmarket / Repotraders Ltd) will attempt to continuously innovate in order to provide the best possible services to its Customer(s). You acknowledge and agree that the form and nature of the services provided by (RPTradersmarket / Repotraders Ltd) may change from time to time without any prior notice.
  • You acknowledge and agree that (RPTradersmarket / Repotraders Ltd) may stop (permanently or temporarily) providing the services (or any features within the Services) to you at its sole discretion.
  • You acknowledge and agree that if (RPTradersmarket / Repotraders Ltd) disables access to your account or login route, you may be prevented from accessing the services, your account details or any files or other content which is contained in your account.
  • You acknowledge and agree that while (RPTradersmarket / Repotraders Ltd) may not currently limit your use of the Services in any way, it may do so if that use hinders with the ability of (RPTradersmarket / Repotraders Ltd) to carry on its operations or the ability of other customers to use the offering.
  • (RPTradersmarket / Repotraders Ltd) shall not be responsible for any loss or damage caused by a modification of the features, limitation of use of the Services or the discontinuation altogether thereof.


6. Rights and Obligations of Customer(s)

In order to access the Services, the Customer may be required to provide personal information, as part of the registration process, for his continued use. You agree that registration information provided shall be accurate, correct and up to date.

  • You agree to use the Services only for purposes that are permitted by (a) the Terms and (b) any applicable law, regulation or guidelines.
  • You agree not to access (or attempt to access) the Services by any means other than through the interface that is provided by (RPTradersmarket / Repotraders Ltd) unless you have been specifically allowed to do so in a separate agreement. You specifically agree not to access (or attempt to access) any of the Services through any automated means including but not limited to the use of scripts and web crawlers.
  • You agree that you will not engage in any activity that interferes with or disrupts the Services (or the servers and networks which are connected to the offering).
  • You agree that you are solely responsible for (and that (RPTradersmarket / Repotraders Ltd) has no responsibility to you or to any third party for) any breach of your obligations under the Terms and for the consequences (including any loss or damage which (RPTradersmarket / Repotraders Ltd) may suffer) of any such breach.
  • You agree that you will not use another person’s Account, to misrepresent yourself, Your identity or qualifications or transactions.
  • You agree that you will not in any manual or automated way copy, appropriate, use or disclose any copyrighted text, or other intellectual property, rights of publicity, privacy or contract rights or otherwise misuse or misappropriate Platform information or content including but not limited to, use on a mirrored, competitive, or third-party platform.
  • You agree that you will not take any action that (a) may unreasonably encumber the Platform’s infrastructure; (b) interferes or attempts to interfere with the proper working of the Platform or any third-party participation; (c) bypasses measures that are used to prevent or restrict access to the Platform; (d) circumvents, disables or otherwise interferes with security features of the Platform; (e) distributes viruses or any other technologies that may harm (RPTradersmarket / Repotraders Ltd) or Customer(s); (f) uses the Platform in a way that violates any copyrights, trade secrets, or other rights of any third party, including privacy or publicity rights; or (g) circumvents or manipulates fee structure or billing claimed or owed as a result of interaction, relationships or transactions that may be facilitated on the Platform.
  • You agree that you will not take any inappropriate or unlawful actions, including the submission of inappropriate or unlawful content to or through the Platform, including without limitation content that is hateful, illegal, profane, obscene, defamatory, threatening, or discriminatory, or that advocates, promotes, or encourages inappropriate activity, conduct that would be considered a criminal offense, or conduct that would give rise to civil liability or violate any law.
  • You agree that you will not violate any (RPTradersmarket / Repotraders Ltd) policies that govern or relate to Your use of the Platform and interactions with You and third parties.
  • You agree that you will not take any action that may undermine the efficacy or accuracy of reviews or ratings systems maintained by (RPTradersmarket / Repotraders Ltd) and which relate to Merchant.
  • You agree that you will not undertake any activity or engage in any conduct that is inconsistent with the business or purpose of the Platform


7. Platform Content

You may use information on the products and services purposely made available on the Platform for downloading, provided that You (1) do not remove any proprietary notice language in all copies of such documents, (2) use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media, (3) make no modifications to any such information, and (4) do not make any additional representations or warranties relating to such documents. You shall be responsible for any notes, messages, emails, billboard postings, photos, drawings, profiles, opinions, ideas, images, videos, audio files or other materials or information posted or transmitted to the Site (collectively, “Content”). We shall be entitled to, consistent with Our Privacy Policy as adopted in accordance with applicable law, use the Content or any of its elements for any type of use forever, including but not limited to promotional and advertising purposes and in any media whether now known or hereafter devised, including the creation of derivative works that may include the Content You provide. You agree that any Content You post may be used by us, consistent with Our Privacy Policy and rules of conduct on Platform as mentioned herein, and You are not entitled to any payment or other compensation for such use.

8. Representations and Warranties for Payment

As set forth above, except where we otherwise specifically agree in writing, (RPTradersmarket / Repotraders Ltd) does not own, create, sell, offer, resell, provide, control, manage, buy, offer to buy, bring, or offer to bring or supply any Products or services or any other tangible or intangible thing that You may discuss with another Customer. When Customer(s) make or accept an offer to transact, they are entering into a contract with each other, and even though (RPTradersmarket / Repotraders Ltd) may act as a limited payment collection agent as defined below, it is not a party to any agreement discussed or entered into between Customer(s).

(RPTradersmarket / Repotraders Ltd) may restrict the availability of payment services, or any aspect or feature of payment services, to perform maintenance of systems to help ensure the proper functioning of the system or to improve, enhance, modify, suspend or terminate any payment service, or to introduce new or additional services at any time, including through additional third parties. The payment-related services may contain links to certain third-party platforms, applications, services or resources (“Third Party Services”). Any such Third Party Services are subject to different terms or conditions and privacy practices created or controlled by third party providers and not (RPTradersmarket / Repotraders Ltd), and Customer(s) should review them carefully and independently. (RPTradersmarket / Repotraders Ltd) is not responsible for or liable for the availability, accuracy, reliability or anything related to Third Party Services, including the content thereon. Links or other access to information of Third Party Service providers shall not constitute an endorsement by (RPTradersmarket / Repotraders Ltd) of such providers or their services.

9. Third Party Websites

The Services may contain links to other websites. The Services also may utilize third party Services, advertisements, offers and payment systems. (RPTradersmarket / Repotraders Ltd) is not responsible for these third party products, Services or their contents. The inclusion of such a link does not imply endorsement of the Services or its contents or any association with its operators. (RPTradersmarket / Repotraders Ltd) is not responsible for the accuracy, copyright compliance, legality, decency, or appropriateness of the content, nor the advertising, products, or other materials on such websites. Under no circumstances shall (RPTradersmarket / Repotraders Ltd) be held responsible or liable, directly or indirectly, for any loss or damages caused or alleged to have been caused by use of or reliance on any content, products, or Services available from third parties. Any concerns regarding any third-party websites should be directed to its respective platform administrator.

10. Intellectual Property

You acknowledge and agree that all content, design elements, and materials available on this Services are protected by copyrights, trademarks, Services marks, patents, trade secrets, or other proprietary rights and laws. No materials from this Service may be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any form or for any means without our prior written permission. Furthermore, you agree to not to sell, license, rent, or create derivative works from such materials or content. Systematic retrieval of content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us is strictly prohibited. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on the Services may violate copyright, trademark and other applicable laws.

Except as provided below, (RPTradersmarket / Repotraders Ltd) and its affiliates and licensors retain all right, title and interest in and to the Platform and the Services. You may not modify, publish, transmit, transfer or sell, reproduce, create derivative works from, distribute, perform, link, display, or in any way exploit the (RPTradersmarket / Repotraders Ltd) intellectual property in whole or in party, except as expressly permitted in these Terms of Use or with the prior written consent of (RPTradersmarket / Repotraders Ltd). You agree to use the Services only in accordance with these Terms of Use. You agree not to disassemble, decompile or reverse-engineer any software or other component of the Platform.

11. EXCLUSION OF WARRANTIES

YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE OFFERING IS AT YOUR SOLE RISK AND THAT THE OFFERING IS PROVIDED ON “AS IS” BASIS, IN PARTICULAR, COMPANY DOES NOT REPRESENT OR WARRANT TO YOU THAT: (A) YOUR USE OF THE SERVICES WILL MEET YOUR REQUIREMENTS, (B) YOUR USE OF THE OFFERING WILL BE UNINTERRUPTED, TIMELY, SECURE OR FREE FROM ERROR, INCLUDING SPECIFICALLY FROM SERVER DOWNTIME, (C) ANY INFORMATION OBTAINED BY YOU AS A RESULT OF YOUR USE OF THE OFFERING WILL BE ACCURATE OR RELIABLE, AND ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE OFFERING IS DONE AT YOUR OWN DISCRETION AND RISK AND COMPANY WILL NOT BE RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR OTHER DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM COMPANY OR THROUGH OR FROM THE SERVICES, SHALL CREATE ANY WARRANTY UNLESS EXPRESSLY STATED IN THE TERMS.

THE COMPANY FURTHER EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANT’S ABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

12. LIMITATION OF LIABILITY

YOU ACCEPT ALL RESPONSIBILITY FOR THE INFORMATION, CONTENT AND OTHER MATERIALS YOU POST OR OTHERWISE COMMUNICATE USING THE SERVICES. (RPTradersmarket / Repotraders Ltd) SHALL HAVE NO LIABILITY FOR THE ACCURACY OR CONTENT OF THE INFORMATION CONTAINED IN OR FOR DELAYS OR OMISSIONS THEREIN. NOR SHALL (RPTradersmarket / Repotraders Ltd) ITS AFFILIATES AND EACH OF THEIR DIRECTORS, EMPLOYEES, AGENTS AND REPRESENTATIVES, BE LIABLE FOR ANY THIRD-PARTY CLAIMS OR LOSSES OF ANY NATURE, INCLUDING BUT NOT LIMITED TO, LOST PROFITS, PUNITIVE, INDIRECT OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW EXCLUSION OF IMPLIED WARRANTIES OR LIMITATION OF LIABILITY FOR INCIDENTAL, EXEMPLARY, PUNITIVE, DIRECT, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. IN SUCH STATES, THE LIABILITY OF COMPANY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

13. Indemnification

(RPTradersmarket / Repotraders Ltd) is not obligated to investigate, monitor, mediate or resolve any dispute you may have with another Customer of the Services, although we may undertake such action in our own discretion. In the event of a dispute with another Customer of the Services, you agree (a) to indemnify us from any liability and (b) that we will not be liable, for any type of damages or for any type of claim or demand arising out of or related to any dispute you may have with any other Customer of the Services.

14. General

If any court of law, having the jurisdiction to decide on this matter, rules that any provision of these Terms is invalid, then that provision will be removed from the Terms without affecting the rest of the Terms. The remaining provisions of the Terms will continue to be valid and enforceable.

These Terms, and Your relationship with (RPTradersmarket / Repotraders Ltd) under these Terms, shall be governed by the laws of United Kingdom

You agree that if a dispute arises between You and (RPTradersmarket / Repotraders Ltd), We will seek to resolve the dispute as quickly as commercially reasonable. Before resorting to legal proceedings, You must first contact us directly and work with us to resolve the dispute. If a dispute cannot be resolved, such dispute will be referred to binding mediation between the parties, and the decision of the mediation shall be final and binding to both the parties. In the event that the mediation fails to yield a result, the parties shall compulsorily refer the dispute to arbitration, with the arbitral panel consisting of three arbitrators; one arbitrator is chosen by each party and the third being jointly appointed by the two chosen arbitrators.

This Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all previous written or oral agreements between the parties with respect to such subject matter. (RPTradersmarket / Repotraders Ltd) may assign its rights under this Agreement without notice to you. You agree that any cause of action arising out of or relating to the Platform must commence within one (1) year after the cause of action arose.